Small Business IT Support
Can Canterbury Computer Repairs Help with IT Support?
As an IT Support Company we can help manage Internal Systems ensuring everything is operating as it should. Aiming to minimize your downtime if something were to happen.
We can help by Fixing Computer or Network Issues that happen.
That can be critical and sometimes a business, cannot operate if their system is down. Proactive IT support aims to minimize that risk and help you be prepared in case of disaster with plans in place.
We help and work with you to keep you protected from malware, viruses, ransomware, and keeps your data secure.
Having a Managed IT Support Service is crucial to help you keep your system safe from cyber crime, and keeping your Business Operating in critial times.
New Zealand Business are targeted a lot just like in any other place,.
Due to a high level of skills it is unfortunately very easy to get scammed, and cause critical damages to your business.
This is were we help your business follow the best practices based on your operational field.
Do you need a IT Business Check?
We can help give you an idea of your general Business Health and see where you have gaps and what can be improved if required.
Book a 30 Minute Session with Us if you have any questions.
We can give your business a quick assesment and give you an honest idea of your Business IT Check.
We will advise you on the best practices that you should follow to lower your risk of being a victim of cybercrime and make implementations if agreed upon.
Unfortunately as long as you are in the digital world there is no denying that it is not impossible to be a victim of cybercrime.
We aim to help Small Businesses keep everything in Top Shape so that they are protected.
Our team is always available for tech support, whether you need help with a computer problem, network issues, or setting up new software. We are always your first line of help.
Remote Support
As one of our IT Customers, If you have an issue on your PC we can remote in and help you solve it. Our Remote Access software allows us to work on your machine just like we were there. Unfortunately there are situations where Remote Support would not work and we would physically need the Device.
Quick Response Time
We aim to resolve issues Fast. If your issues are critical our team aims to fix things in the fastest time possible. We usually can get things up an running in a matter of hours depending on the issues encountered. Where applicable we apply fail over solutions and fast recovery times minimizing downtime and loss.
Ongoing Support
We are with you all the time. We we get to work with you we develop a sense for your business. We are always available to help with issues and and tech related matters, and we will help you wherever we know our expertise can bring value to your business. We stay with you every part of the journey.
Managed IT Support Plans
Basic Plan
A minimal, entry-level plan for basic protection and occasional IT help.
What’s included:
- Basic system monitoring
- Managed Antivirus Protection
- Essential Windows Updates and PC Upkeep
- File Backup
- Remote Support is Charged at Normal Rates
- On-site Support is Charged at Normal Rates
Businesses wanting a low-cost starting point
Sole traders & home offices
Very low IT usage businesses
Standard Plan
Our most popular plan for small businesses that rely on their IT every day.
Everything in Basic Plus:
- Unlimited Remote Support
- Data Backup Management
- Multiple Backups for Servers
- User Training
- Disaster Recovery
- Device & Software Management
- Security Monitoring & Threat alerts
- Monthly System Health Checks
- Faster Response Times
- Internet & Wi-Fi Support
- Microsoft 365 management & support
- Reporting
Onsite Support Charged at Normal Rates
Premium Plan
Fully managed IT support, security, and protection — with priority service.
Everything in Standard Plus
- Ongoing IT Advice & Reporting
- Network & Wi-Fi monitoring
- Priority Support
- 5 Hours On-Site Assistance at No Additional Cost
No More Tech Stress
- Increased Efficiency: Proactive maintenance and faster issue resolution ensure systems run smoothly and efficiently.
- Better Focus on Core Business: Outsource IT management to free up time for business growth and reduce stress
Save Time and Money
- Cost Savings: Reduce IT costs by avoiding the need for full-time IT staff and preventing expensive downtime.
- Don’t wait until your Computer Dies, or even worst your network crashes.
Expert Help When You Need IT Most
- Fast Support: Access expert IT support, ensuring quick resolutions to issues.
- Scalability: Easily scale as your business grows, with remote accessibility to manage IT from anywhere.